We at SoftPillowHub want you to be fully satisfied with your purchase. If for any reason you’re not completely happy with your order, our hassle-free returns policy is here to help.

Easy Returns within 30 Days
You may return your purchase within 30 days of receiving it for a full refund or exchange, provided the product is in its original, unused condition and packaging. We want to ensure that you love what you buy, and our return process is designed to make that easy for you.

How to Start a Return
To initiate a return, simply reach out to us at [email protected] with your order details, and our team will provide you with the next steps. Once we’ve approved your return, we’ll guide you through packing and sending it back. Please note that return shipping costs may apply, unless the item was damaged or defective upon arrival, in which case we’ll cover the shipping costs.

Refunds and Processing Time
Once your return is received and inspected, we’ll notify you via email, and any eligible refunds will be issued to your original payment method within 7-10 business days. If you prefer an exchange or store credit, just let us know, and we’ll be happy to accommodate.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos and details. We’re committed to resolving these issues quickly and will send a replacement or issue a full refund as needed.

We want you to shop with confidence at SoftPillowHub, knowing that your satisfaction is our top priority. Thank you for trusting us to bring comfort to your drive!